Let's Talk About Your App

Running into issues? Need updates? Or just want to chat about keeping your mobile app healthy? We're here and ready to help. Response times are typically within a few hours during business days.

Reach Us

Office Location

28號1樓, Xinzhan Rd
Banqiao District
New Taipei City, 220
Taiwan

Send Us a Message

When We're Available

Support Hours

Monday to Friday
9:00 AM – 6:00 PM
Taiwan Time

Emergency Response

Critical issues get priority handling. We monitor support channels outside regular hours for urgent matters.

Expected Response

We aim to reply within 2-4 hours during business days. Complex questions might take a bit longer.

Find Our Office

Located in the Banqiao District of New Taipei City, we're accessible via MRT and local transit routes. Street parking available nearby.

28號1樓, Xinzhan Rd, Banqiao District, New Taipei City

App Down or Critical Issue?

For urgent matters affecting your live application, call us directly. We prioritize situations where users are impacted.

+886 6356 1880