Keeping Mobile Apps Running Since Day One
We started in 2019 when a client's app crashed during a product launch. They needed someone who could fix problems fast and actually explain what went wrong. That's been our approach ever since.
How We Got Here
Most support companies tell you what they can do. We'd rather show you what we've already handled. In 2023, we managed updates for 47 different apps across iOS and Android platforms. Some were small business tools with a few hundred users. Others served thousands daily.
The Taiwan market moves differently than other regions. App stores here have their own approval patterns, and user expectations change based on local payment methods and social platform integrations. We've learned these details by working through them, not by reading about them.
Our team consists of developers who've shipped their own apps before. They know what it feels like when something breaks at 11 PM, and they understand why some updates can't wait until Monday morning.
What Matters to Us
Response Time
Critical issues get attention within two hours. We don't wait for business hours when your app is down. Our monitoring catches problems before your users report them.
Clear Communication
You get real explanations, not technical jargon. When we update your app, you'll know exactly what changed and why it mattered. No vague status updates.
Security First
Every update includes security checks. We test against common vulnerabilities and keep your dependencies current. Your app data stays protected.
The People Behind the Support
We're a small team that handles everything directly. No ticket systems that bounce you between departments. When you contact us, you talk to the person who will actually work on your app.
Darren Hwang
Lead DeveloperBuilt his first mobile app in 2015 for a local delivery service. Spent three years at a fintech startup before joining us in 2021. Handles iOS updates and performance optimization.
Kelvin Tsai
Android SpecialistPreviously worked on Android apps for e-commerce platforms. Joined us in 2020 and manages all Android-related updates, testing, and compatibility issues across device types.
Our Update Process
We follow the same steps for every update. Consistency means fewer surprises and faster turnaround times when you need changes.
Testing Environment
Every update runs through our staging setup first. We test on actual devices, not just emulators. This catches display issues and performance problems before they reach users.
Staged Rollout
New updates go to a small percentage of users initially. We monitor crash reports and feedback for 48 hours before expanding. If something's wrong, we can roll back quickly.
Documentation
You receive a summary of every change. We note what we updated, which dependencies changed, and what to watch for. This helps with your own planning and record-keeping.
Work With Us
If your app needs regular maintenance or you're planning updates for late 2025, let's talk about how we can help. We take on new clients starting in autumn 2025.
Get in Touch